Too many times, your chiropractic practice can languish.  You may be doing well but still have more room to grow or maybe you have been seeing a decline in the number of new patients or number of patient visits.  You may even just be starting out and trying to figure out how to bring in new patients, pay the bills, and just keep the doors open.  The key to overcoming these challenges is to take immediate action and there is no more powerful action you can take to kickstart your chiropractic practice than putting Genesis Chiropractic Software to work for you.  In fact, you can power your entire practice with Genesis.

Statistics show that new practices that use Genesis Chiropractic Software have proven increases in revenue, retention, and compliance.  Even better, these are not small numbers.  Practices using Genesis have seen a 32% increase in patient compliance, a 26% increase in patient retention, and a 62% increase in revenue.

Genesis is a web-based practice management software that combines the tools and training you need to rapidly increase your professional growth.  It combines an exclusive workflow, documentation, scheduling, and billing.  Genesis Chiropractic Software is a practice management strategy that actually works.  The software has been demonstrated to be a highly valuable and rewarding platform for startups. Whether you’re in the development phase or looking to start generating more patients, Genesis is something that can help you succeed online.

The platform has added benefit by saving you and your staff time every day.  The time you will spend in Genesis depends on how much of the solution your practice uses. However, the average daily note can be accomplished in under 15 seconds and under 2 clicks.  Many visits require much less.  This makes Genesis a powerful time management tool.

Genesis Chiropractic Software is a practice management strategy that actually works.

The Genesis billing platform is a vital component to the revenue increase practices experience when using the software.  It is such a robust tool because:

• Over a dozen teams work for you round the clock to follow up on claims and ensure maximum clean claims with maximum reimbursement
• Auto-prioritization means the system decides what needs to be followed up on by over 20 MILLION different rules updated daily
• Real time updates to claim balances means statements are always current
• Patient questions are answered with a single click. No more sifting through pages and pages of data to find a simple claim update or balance owed
• Claims are submitted with the highest clean claims rate
• Fee schedules are reviewed multiple times a year to ensure maximum compliance and reimbursement

Whether you are experiencing difficulties in your current practice, are starting a new one, or just want to take your practice to the next level and experience greater success, Genesis Chiropractic Software can help you.  Developed by chiropractors, for chiropractors, it is by far the most powerful tool available, allowing chiropractic practices to increase patient retention, compliance, and revenue all in one platform.

How does your Chiropractic Practice handle Patient Accounting?

As a Chiropractor you know that accurate patient accounting is a very important part of creating a great patient experience in your office. For your office, how do you determine what your patient’s owe? When do they owe it? Why don’t they owe it yet? How do you determine where your dollars are outstanding? What would your patients think of your practice if you couldn’t provide this information to them within moments as they wait in front of you?

Genesis Chiropractic Software has thought of these questions and the tools you need are just a few clicks away. Watch this Free 30 minute Webinar to find out more from Jason Barnes and to see exactly how it works. Learn how to use this tool to improve your patient accounting, your patient statements and ultimately your patient satisfaction. Enter your information and watch it immediately below.

How does your Chiropractic Practice handle Patient Credit Card Payments?

As a Chiropractor you know that accurate patient credit card processing and patient accounting is a very important part of creating a great patient experience in your office. Can you charge a patient’s card in real time and automatically post it in your patient’s account? Do you offer patient financing where everyone qualifies with no credit checks? Well, now you can.

Genesis Chiropractic Software has thought of these questions and the ClearGage tools you need are just a few clicks away. Watch this Free 45 minute Webinar to find out more from Jason Barnes and Chip Hunziker, and to see exactly how it works. ClearGage offers real-time credit card processing, electronic checks, ACH, patient financing, online bill pay for patients and a lot more. Learn how to use ClearGage to improve your patient satisfaction. Enter your information and watch it immediately below.

There is so much technology available today that makes our daily lives easier.  Our banking, shopping, personal communications, and more are all done over the internet.  We are already leveraging cloud technology in almost everything that we do.  Isn’t it about time to leverage that same technology in our Chiropractic practices, and choose a practice management system that makes things easier and more efficient?

I have said before that the biggest companies in the world are using this type of technology and software to make their interactions with customers run more smoothly.  In my practice, this enterprise level technology wasn’t available initially.  I had to go outside of chiropractic to learn how technology is actually used in real businesses to make things more efficient, effective, and scalable.

What I learned was that to accomplish these goals, you have to break it down.  Internally, in our business, we break it down into people, processes, and technology.  For the people part of this we ask two questions.  Who are the people that are responsible for getting the tasks done?  What are their responsibilities?  

Then, we ask “What are the processes you want them to follow?”  If a new patient comes into your office, what actually happens?  What do you say to them?  What paperwork do you need them to fill out?  What different options are you going to present to them?  Most importantly, this all has to be documented.  

The Ritz Carlton is an excellent example of a business that has their processes broken down to ensure that there is never a missed step and every guest receives the best experience possible.  They even know how many steps it takes to make the bed and every housekeeper has a checklist to make sure every one of the over 30 steps is performed every single time.  That’s just the bed, not the rest of the room.  That is how the Ritz Carlton creates an amazing experience for every guest.  They have a process, it is documented, and every person in the process knows exactly what to do.

The next step is to leverage technology.  Again, the Ritz Carlton is the perfect example of how to do it right.  They keep a profile on every guest, tracking what you like, what you drink, how you like your steak, and every other small detail.  They have all of that information about you at their fingertips.  They never even have to ask.  It is all automatic.

I learned how to create and leverage that same type of system in my own Chiropractic office and created Genesis Chiropractic Software.  With it, I was able to automate tasks and make it simple for the people in my practice to follow the processes and create an amazing patient experience every time.  Genesis Software helped me to get really clear on what needed to happen each day, who was responsible for each task, and it kept my staff and myself accountable for those tasks.

Fortune 500 companies used to be the only businesses that could afford this type of technology.  Now, the technology is there, readily available to help Chiropractic offices of any size become more effective, efficient, and profitable. Isn’t it about time to leverage this enterprise level technology to create the best patient experience possible while at the same time making running your practice easier?

The owner of a Chiropractic practice has to wear many hats.

You’re in charge of patient care and education, staff management, accounting and financial management, and the thousands of other things that go into running a business.  This can be extremely stressful and if you are not using the software and technology available to help automate your tasks, you are in an even worse position.

Without a proactive software that breaks down your tasks, assigns them to a staff member, and ensures accountability, you are stuck memory managing your practice.  This leaves you stressed out, your staff stressed out, and results in a patient experience that is far less than optimal.

If you are using one of the old reactive types of systems to manage your practice, you are most likely relying on reports to make sure that everything is completed like it should be.  The problem with this, as you know, is that it leaves you searching report after report.  If you wanted to follow up on an insurance claim, you have to go to some aging report, find the claim, and then follow up on it.  

That means that you have to probe.  You have to actively go find the work before you can do it.  Then, no one actually knows how much work was supposed to happen for that day, as opposed to how much work did happen.  You may find out that an x-ray that was supposed to be performed wasn’t.  Then, three months later, you find out that a hundred x-rays weren’t done.

You shouldn’t have to work this way.

The way this works is that with a reactive system, there are a lot of different reports.  There are cash flow reports, retention reports, future appointments, expired care plans, compliance reports and the list goes on.  The problem with this is that your staff has to go to each report individually to find the work that needs to be done before they do it.  Then, you as the owner or doctor have no idea across all of those reports how many things are supposed to happen today and whether or not they were completed.

This leaves the owner of the practice totally out of control.  It leaves you memory managing every single thing that happens.  It leaves you stressed out when you leave the office, trying to remember if everything was done for the day.  You shouldn’t have to work this way.

On top of that, memory managing is stressful for your staff.  When you look at an old report and find things that haven’t been done like they are supposed to, like those hundred x-rays, you focus on that for the week, making sure all x-rays are performed.  Next week, when you see a report that shows future appointments aren’t getting scheduled, you stress that.  The next week, it might be care plans.  This leaves your staff never knowing what to expect.

It’s about time to stop the memory management.  It’s time to move to a proactive system that helps you automate the handling of the tasks that make your practice successful.  It’s time to throw out those old, reactive systems and finally take the stress out of managing your Chiropractic practice.

If you have been using an old, reactive type of practice management system to run your office, you know how limiting and stressful it can be.  You’ve been stuck searching report after report to make sure what needs to be done is actually done.  You have been forced to memory manage your practice, go home still worried about whether everything for the day was completed, and seen patients drop out of care when every task was not handled as well as it should be.  It’s time to move away from those problems, better manage your practice, and decrease the stress for yourself and your staff.  It’s time to harness the power of the cloud for your Chiropractic practice.

Unlike those out-dated practice management systems, you need a proactive workflow system, like the one provided by Genesis Chiropractic Software.  This is a technology that is equivalent to how the iPhone and other new technologies change the way you make phone calls.  This is something that didn’t exist even a few years ago.  It is cloud-based and there is a reason there is so much talk about cloud technologies.  It’s because the cloud offers a new functionality that isn’t available with non-cloud-based technologies.

The difference between cloud-based and non-cloud systems is that cloud-based systems store your data in the cloud and analyzes it for you.  It’s able to learn.  Like a nervous system, it is able to look across all of those reports that you used to have to dig through and do the work for you.  You don’t have to waste your time anymore.  Then, once something happens in real-time, it creates a task for the person best-suited to complete it and delegates it to that person in real-time.

The system delegates tasks to each person in the practice, including the doctor.  It doesn’t wait for people to memory manage unlike the reactive, non-cloud systems.  With those systems, you may have to look at ten different reports to find a task that needed to be done.  Do you have time to go to ten different reports?  You have work to do, phone calls to make, emails to respond to, patients to care for.  You don’t need to add in the stress of trying to remember every single task that needs to be completed.  That is exhausting and doomed to failure.

With Genesis Chiropractic Software and it’s cloud-based, real-time analysis, the goal is that at the end of the day, each person has one screen that they can see the work they need to complete, no searching.  It could be a no-show, an expired care plan, billing, claim follow-up, or any number of other tasks.  As the owner of the practice, when you know exactly the number of things that have to happen, you also know whether or not they all were completed.  At the end of the day, when you see that the final number of tasks to complete is zero, you know that the day was as successful as possible and that every single thing that needed to be done was handled.

Using a cloud-based system, like Genesis Chiropractic Software, removes the stress of managing by fire.  It stores your data, analyzes it, learns and adapts, and lets you know in real-time how your practice is performing.  It’s about time to harness this power and put a cloud-based system to work in your Chiropractic practice.

How does your Chiropractic Practice handle Insurance Verifications, Authorizations and Referrals

As a Chiropractor you know that accurate patient insurance verifications, authorizations and referrals is a very important part of creating a great patient experience in your office. Plus it’s the way you’ll be getting paid for your services, so it’s a very important part of your practice’s health as well.  It would be a perfect excuse for the insurance company to reject your insurance claim – you hadn’t verified it and the treatment wasn’t authorized.

Genesis Chiropractic Software has thought of these problems with insurance companies and the insurance verification tools are a click away in your patient’s account.  Watch this Free Webinar to find out more from Jason Barnes and Jessica Pancoast, and to see exactly how it works. Enter your information and watch it immediately below.

Yes, I know… pretty gross title but it’s true and it’s important to you and your Chiropractic practice.  You may have heard it before.  Bill Gates said that at Microsoft, “We eat our own dog food”.  That means that we never ask you to use something that we don’t use ourselves.  And, I’ll say it again at Genesis Chiropractic Software, we eat our own dog food.  So, why is it important to you?

Let me explain a little bit about how we operate here.  We implemented a coaching system, helping Chiropractors to utilize our Single Point Management System in real time. Genesis coaches meet with our doctors every single month.  They’re not sales people.  They meet with them both at the beginning and throughout their life cycle as clients with us.  That’s a lot of meetings.

To keep track of all of this and make sure nothing ever slips through the cracks, we use our own scheduling system.  The same system that we help doctors implement in their practices is the exact system we use.  I challenge you to find another software company that sells the software and systems they use in their own business.

We never ask you to use something that we don’t use ourselves.

We not only know our system inside and out, we believe in it so fully that it is the only one we will use.  At Genesis, we use the same Single Point Management System for no-shows and no future appointments to make sure that our clients get the ultimate client experience just like their patients receive the best patient experience possible.

By checking our tasks in real time, we can look at what a client is telling us if they don’t show up for a meeting with their coach.  We can catch red flags immediately to boost client retention.  After all, I want to retain my clients just as much as you want to retain your patients.

Here at Genesis we prove that our software and Single Point Management System system is the best because we use the exact methodology that we use for our clients. We use the exact same technology that we would ask you to use.

Is there any other software out there that does anything other than just make you big promises about what you’re going to get?  Some of it’s true but the reality is that they have a sales person who’s not going to be there to help in three weeks or three months or three years.  With Genesis, your coach not only does your initial analysis with you, they also meet with you every single month so that you get more and more out of your workflow.  

You ask your patients to be proactive about their health.  Shouldn’t you be proactive about the health of your practice?  Isn’t it time to schedule your dream practice analysis and find out how Genesis Chiropractic software can improve your profits, workflow, and patient retention.  After all, we eat our own dog food and it has made our business soar.

7 Hidden Benefits Of  Moving Your Chiropractic Software to the Cloud

The cloud is now used in everything from the banking you do online to shopping on Amazon.  What you may not know is how moving to the cloud can help your Chiropractic office run more smoothly and efficiently, provide the highest quality patient experience, and even protect you and your patients in the event of a  disaster.  Let’s take a look at four benefits you may not have thought of that come with moving your practice management to the cloud with Genesis Chiropractic software.

Benefit # 1 – Works on any computer

Because Genesis Chiropractic Software is in the cloud and works on a browser you can use it on any of your current computers or tablets as soon as you become a client.  Mac, PC, iPad.  Anytime, anywhere, from anywhere there is a internet connection.

Benefit # 2 – No server hardware necessary

With Genesis’ cloud-based system, all you need is an internet connection to be up and running.  No expensive hardware installations are required to immediately put your practice management system in place and begin streamlining your day-to-day operations and providing the best patient experience possible.

In fact, thanks to the widespread availability of high-speed internet options, it has never been easier for your Chiropractic practice to take advantage of the benefits cloud-based technology delivers.

Benefit # 3 – No in office down time

Since Genesis is online, you can run all of your computers off of one hotspot or cell phone connection should your internet connection fail.  Most newer computers have their own battery source where in the past this was limited to just laptops and tablets.  That means that even when the power goes out you can still run your entire office with just a cell phone connection.  No interruption in patient flow.

Benefit # 4 – Speed

Genesis has thousands of users accessing its’ database of millions of patients each and every day.  Doctors are astounded by the speed of the system.  With other systems you’ll notice the system gets slower and slower the more patient data you add to the system.

Benefit # 5 – Fast and easy implementation

With Genesis Chiropractic software, transitioning to the cloud is quick and intuitive.  There are no implementation hurdles to overcome and our coaches meet with our clients monthly to ensure the best results from Genesis’ fully integrated Scheduling, EHR, and billing services.  Genesis will even assist you when needing to transfer patient demographics from your old system.

Benefit # 6 – Unmatched security

With Genesis and our cloud-based practice management system, you can be assured of the highest possible security for your patient records.  

• You still own your data.  Contrary to what most non-cloud based software companies tell prospects.  
• Your data is stored in HIPAA compliant data centers with redundant onsite and offsite backups.  There is a team onsite 24/7 should there ever be a problem with any of the servers.  
• All data changes are protected bank-level security and encryption.  
• Two factor authentication for those that choose to take their security to the next level and stay ahead of security standards.   
• You can make sure different employees have different access levels to the system and even prevent them from logging into Genesis when they are not in the office.
• Eliminates your liability.  All healthcare business are required to carry insurance on their data security.  Most are unaware and never get it leaving a huge liability exposed.  Storing your PHI in Genesis mitigates this risk.

Security with Genesis is the new industry standard and unmatched.  

Benefit # 7 – Protection from data loss

In the event that a disaster strikes, Genesis Chiropractic software offers an additional benefit with its cloud-based technology – secure data backups.  Even if you suffer a fire, flood, or tornado, your data can be accessed when you need it.  The Genesis data center took a direct hit from hurricane Sandy and experience zero downtime for any of its’ clients across the country and overseas.

Genesis Chiropractic practice management software and chiropractic billing service offers both cloud-based ONC-certified software and a rich set of built-in and optional chiropractic software services you can easily implement in your practice.  Because of this, Chiropractic software reviews consistently places the Genesis chiropractic EHR, chiropractic soap notes, customer service and chiropractic billing services as tops in the industry.

The Genesis system is designed and built by chiropractors for chiropractors, integrating leading technology with easy-to-launch chiropractic practice management software system; a chiropractic software platform that is affordable and powerful enough to help you automate your practice management and increase your practice profitability and provides unmatched security and protection in the event of a disaster.  When it comes to choosing a practice management system for your Chiropractic practice, the benefits of that come with moving to the cloud make it the clear winner.

You Can Have Multiple Active Care Plans for Each Patient

As a Chiropractor you know that accurate patient care plans enable you to predict future income and keep track of insurance and cash payments. What if you have more than one provider in your office? What if you have a multi-specialty practice with Physical Therapists, Occupational Therapists, MDs, and Dietitians for weight loss? It’s possible to keep track of all of their scheduled visits on one care plan listing all of their visits, but it’s more complicated.  It’s better to schedule separate appointments on their various schedules and then create a care plan for each specialty.  That’s the simple way to do it.

Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how it works. Enter your information and watch it immediately below.

We’ve talked a lot about how putting Genesis Chiropractic Software to work in your office can help you create a better patient experience, increase revenue, improve patient retention, and just generally make your life easier.  Today, I wanted to take the chance to introduce you to two of our real-world success stories, doctors just like you who leveraged the power of Genesis and have seen the incredible results first-hand.

The first doctor I’d like to introduce to you is Dr. Chris Zaino.  Dr. Zaino’s practice sees 2,600 patient visits each week.  A high-volume practice like this one is an amazing opportunity to change the lives of so many patients through the power of Chiropractic, but also provides many opportunities for patients to fall through the cracks.  That’s why Dr. Zaino is so happy with the access to patient care plans that Genesis provides.

Dr. Zaino says that the Genesis heat index that shows him and his staff immediately through a color-coded system whether a patient is missing visits gives him the opportunity to take action right away and get patients back on track with their care plans.  In the Genesis system, when a patient is compliant with their care plan, the screen you see is white.  If they miss a visit, it turns pink to warn you that they need to get back on track.  If more visits are missed, the screen will be red.

According to Dr. Zaino, that red screen is great for reminding him to take the time to connect with his patient and explain to them the importance of their care because for every visit they miss, they are “going backward”.  Dr. Zaino says, “It’s all about connecting and connecting can be done in a split second if you’re doing it right.”

Another doctor, who has harnessed the power of Genesis in his office is Dr. Jason Haas.  Dr. Haas loves the fact that the Genesis system is set-up to provide easy interface with the Posture Screen software.  He uses the Posture Screen tools in his office to educate his patients on what their posture looks like, should look like, and to provide follow-up data on changes in their posture as a result of their compliance with their care plan.

With Genesis and Posture Screen, Dr. Haas’ patients can see immediately what their posture looked like prior to care and how it has improved.  Dr. Haas says, “Genesis makes it easy to use with their interface.  This gives us an incredible practice certainty we couldn’t get with other practice software.”

The successes that Dr. Zaino and Dr. Haas have had with Genesis in their practices is just a small sampling of the incredible stories we have received from doctors who have implemented the software in their Chiropractic offices.  From increasing patient compliance to simply making running their offices more efficient and intuitive Genesis has provided countless benefits to our doctors.

Genesis Patient Retention Tools Really Work

As a Chiropractor you know that patient retention is the life blood of your practice. It’s much easier to keep the patients that you have than it is to attract completely new patients to your practice, as well as being less expensive to market to them.

How do you retain patients in your practice? What do you do about No Shows and No Future Appointments? Do you have a plan and a person to take care of that for you? Do you know for certain if they actually follow-up or not?

With Genesis Chiropractic Software your staff will be automatically notified to follow-up with alerts, notifications and tasks to remind them to get back with every No Show and No Future Appointment. This ensures that no patient is forgotten about and none of them will fall through the cracks.

Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how it works. Enter your information and watch it immediately below.

How Genesis Chiropractic Software Has Made Life Easier for This Chiropractor

In our last blog post, we looked at a just a couple of the success stories Chiropractors have experienced using Genesis Chiropractic Software in their practices.  Today, I wanted to take you to the office of Dr. Charles Majors.  Dr. Majors has a high-volume practice, with 1,500 patient visits each week.  Leveraging the power of Genesis in his practice has allowed him to increase patient collection, retention, compliance, referrals, and more.

According to Dr. Majors, Genesis has, “allowed our collections to go up.”  Since he no longer has to worry about collections and the practice’s cash flow, he can stay focused on what’s really important – his patients.

“As a chiropractor, my number one thing is putting my hands on patients and changing their lives… not having to worry whether the money is happening.  With Genesis and Billing Precision, it’s like having an amazing C.A. (chiropractic assistant) in your practice, who is collecting and getting it done.”

Genesis has also helped Dr. Majors improve patient retention.  With Genesis, he always knows exactly where a patient is in their treatment plan.  He can pull up their x-rays and go over them with the patient and says that Genesis is quicker and more efficient than his previous system.

“I can look right at the screen and know if the patient has missed an appointment.  I know that instead of being three times a week, they’ve been two times a week.  If I can move them to three times a week – like they should be – it saves their life and increases collections.”

Genesis Chiropractic Software makes it easy because when patients scan in at the front desk, if they are missing appointments, a red screen pops up.  Dr. Majors’ staff immediately know to talk to the patient about scheduling their visits.

Dr. Majors says, “Since we’ve gotten (Genesis) and Billing Precision, patient retention is better.  Patients are staying longer… compliance is better.”

With patients staying on schedule with their treatment plans and remaining in care longer, collections are way up for Dr. Majors, all without him having to work more to get it done.

Another benefit, he has seen has been an increase in referrals for his practice.  Dr. Majors attributes this to the fact that since patients aren’t missing visits, they are getting better faster and telling others about it.

According to Dr. Majors, there are also hidden benefits to having these systems in place.  He says, “When collections go up and volume goes up, C.A.’s are happier and life gets easier.”

Dr. Majors has seen the power of Genesis Chiropractic Software at work in his practice.  From increased collections and patient retention to happier patients, who refer more, Genesis has helped transform his high-volume practice and make life easier for him and his staff.

What We Are Thankful for at Genesis Chiropractic Software

With the holiday season here, I just wanted to take this chance to tell you all what we here at Genesis Chiropractic Software are thankful for.  Often as a business we get in the mode of just demonstrating how our product works to help our potential clients but the holidays remind us to be thankful for the things we already have.  So, today, I want to talk about how grateful we are for the over 7,000 users who have already leveraged the power of Genesis to make running their practices easier and more profitable.

I want to thank Dr. Charles Majors who said to us, “As a chiropractor, my number one thing is putting my hands on patients and changing their lives… not having to worry whether the money is happening.  With Genesis and Billing Precision, it’s like having an amazing C.A. (chiropractic assistant) in your practice, who is collecting and getting it done.”

Dr. Majors, we are thankful for you and your practice.  We are happy that we have been able to work with you to increase your practice’s patient retention, collections, compliance, and more.

I want to thank Dr. Chris Zaino, a Genesis user who says that our software has given him the power to connect with his patients in a split second.   We are thankful to partner with Dr. Zaino and watch the amazing increase in patient compliance his practice has experienced.

I also want to thank Dr. Jason Haas who told us that Genesis, “gives our practice an incredible certainty we couldn’t get with other practice software.”

And, Dr. Troy Dreiling who said, “One of the issues that always comes up is billing… Genesis Chiropractic Software and working with them has been amazing for me.  I have tried lots of different software.  The staff would put in the CPT codes and the diagnosis codes or they’ve tried to do the chart notes and help me.  We’ve hired different companies or different employees to do the things that actually help get our billing done and in compliance… Genesis Chiropractic Software has been amazing at that.  Number one, it’s very, very easy.”

These are just a few of the testimonials we have received from practices using Genesis.  And, every time we read a new one, we are reminded of why we do this in the first place… to leverage the power of the patient experience to build stronger, better, more profitable chiropractic practices.

It is working with doctors and practices like these every day that make being part of the Genesis Chiropractic Software team so rewarding.  Being able to see every day practices go from struggling to successful… watching practices use Genesis to increase patient retention and compliance, improve collections, and boost the patient experience.  Here at Genesis, we are thankful for our clients… our partners in healthcare.

ClearGage is Integrated into Genesis Chiropractic Software

As a Chiropractor you know that insurance collections and patient co-pays make up most of your practice revenue.  Surely you’ve experienced the hassle of trying to mention collections to your patients for their co-pays.  That conversation is very difficult.

Would you like an easier way? What if you could use new tools like a Payment Accellerator, Patient Financing, Online bill pay and ClearCalc. The Patient Financing alone would be a great tool, but ClearGage offers all four and more.  Let them have the collections conversation with your patients and then you can concentrate on giving them the best care.

These tools have been integrated into your patient accounts, so please put them to good use.  Do you think this will reduce the financial burden on your patients? Do you think your patients will buy more of your services with the financing?  It will certainly relax the practice owner and their staff with the money collection issue removed from their work days. Happy patients and happy staff makes a practice owner very happy.

Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how it works. Enter your information and watch it immediately below.

ZingIt is Integrated into Genesis Chiropractic Software

As a Chiropractor you know that if you don’t keep in touch with your patients and communicate with them, then they will appreciate the value of your chiropractic care less and less.  They need to be constantly reminded of the value of chiropractic until they become raving fans and they refer everyone they know to your practice. This is a great idea but how do you keep in contact with your patients?

People don’t answer their phones very much nowadays, but they’ll look at a text message instantly.  Are you texting your patients? ZingIt has an online system that makes it easy to communicate with your patients.  Let them send your messages to your patients and then you can concentrate on giving them the best patient care.

These tools have been integrated into your patient accounts, so please put them to good use.  Use ZingIt to reduce No Shows, reduce No Future Appointments, send appointment reminders, send birthday messages and inform your patients of something special happening at your office. Why? Because happy patients and happy staff makes a practice owner very happy.

Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how it works. Enter your information and watch it immediately below.

Reduce Patient Balances with Genesis Chiropractic Software

Patient balances… what are yours for your practice?  How do you know who has a patient balance and who doesn’t?  How do you keep patient balances from accruing? Did you know that your patients undervalue your chiropractic care if they don’t pay anything? The monetary value helps when they need to be constantly reminded of the value of chiropractic until they become raving fans and they refer everyone they know to your practice. This is a great idea but how do you find out what they owe you?

Several tools for determining your patient balances are built into Genesis Chiropractic Software.  You can determine your Accounts Receivable Breakdown, Account Balances and Patients with reports.  Then you can set notifications to pop up on the Scheduler when your patient checks in, so they make a payment each visit.

These tools have been integrated into your Genesis Chiropractic Software, so please put them to good use.  Use these tools to reduce your outstanding patient balances. Why? Because happy patients and happy staff makes a practice owner very happy.

Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how it works. Enter your information and watch it immediately below.

How Genesis Chiropractic Software Allows You to “See Your Office” From Anywhere in the World

Having a relief doctor come in and take care of your patients is a necessary part of today’s Chiropractic office environment. We all need time away to recharge, go on vacation with family, or just get a little time for ourselves. The question becomes- what happens in a busy office while you are away? Let’s take a look at a great example from one of our dedicated users.

Dr. Michael Lagana is an example of a Chiropractor enjoying tremendous success in using Genesis Chiropractic Software. Dr. Lagana owns the Backsmart Wellness Center in Edison, NJ and has been using the software for over 6 years. His integrated office offers chiropractic care, acupuncture, massage therapy, physical therapy, and hypnotherapy for those who want an alternative approach to weight loss or help to stop smoking.

Dr. Lagana recently took a trip to Italy and was able to see any number of metrics about his office even while he was away.

He says, “I was able to not only log in to my system to see who was in my office, but how many patients I saw, what I billed that day, and what the status of my office was while I was in another country.”

For Dr. Lagana, this eliminated the stress that often comes with running your own practice.  He didn’t have to wait until he was home to find out whether the practice was performing optimally.  Instead, with Genesis, he had his practice at his fingertips… even a world away.

He loves the fact that he doesn’t have to worry about office cash flow or patient collections. Everything is within easy reach and his staff is able to manage these issues without him getting involved.

With Genesis, a simple click provides detailed practice metrics.  Without even stepping foot in his office, Dr. Lagana knows with 100% certainty whether his staff is performing all of the tasks that are required to ensure his practice remains successful.  He can see if a task has been missed, his front-desk staff forgot to make a follow-up call, or if an exam had to be re-scheduled.

No matter where they are in the world, the Genesis Software for Chiropractors gives clients all the information they need about their office, allowing them the opportunity to actually relax and enjoy that time away from the office.

Contact us today to see how we can help you achieve confidence and peace of mind the next time you need time away.

How to Add Multiple Specialties using Genesis Chiropractic Software

Multiple Specialties can be added to your practice with Genesis Chiropractic Software.  How?  Watch the free webinar offered on this page and Jason Barnes will explain it to you.

The first question to ask yourself is… What sort of practice do you have now?  Is it pain based or wellness based.  If your practice is pain based, then you should add more specialties that will help your patients with their pain. Maybe you should add a Masseuse, a Physical Therapist or an MD who would prescribe pain relieving drugs.

If your practice is wellness based, then determine what specialties will help you.  The key is to offer more to your existing patients using your existing marketing efforts.  What you don’t want to do is to add a specialty that needs new marketing to bring in a completely new patient base.

Do research on what other specialties are lucrative and determine their rate of reimbursement for their CPT codes. If a specialty has difficulty getting reimbursed from insurance companies then perhaps they aren’t a good fit.

Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how it works. Enter your information and watch it immediately below.

The Top 3 Reasons to Use Genesis

The new year is here and with it, most people are making their resolutions for the coming months.  As you decide how you will make 2017 the best year ever, I want to challenge you to take the step that will transform your Chiropractic practice, enhance your patient experience, boost your bottom line, and take the stress out of your day-to-day management by leveraging Genesis Chiropractic Software in your practice.  Here are the top three reasons you should start 2017 with Genesis Chiropractic Software:

Reason #1 – Proactive Technology

If you are using an outdated Chiropractic software based on a reactive type of technology you are missing out on the benefits you could be seeing.  With a proactive technology, like Genesis Chiropractic Software, all of the tasks that must be completed each day for your practice to be successful are automatically discovered by the patented artificial intelligence in the software, assigned to the appropriate staff member, and you can easily see whether all the tasks of the day have been completed or not, all in one report.  By making sure that each task is assigned to the person best able to complete them and knowing whether or not they have been done, it takes the guesswork out of management.  It makes sure that everything that needs to be done is done on time and by the person who can do it most effectively.  Every aspect of running a practice is completed at the highest level of efficiency.  

Reason # 2 – Higher Patient Retention

Putting Genesis to work in your practice also translates to higher patient retention because it allows you to manage the mission critical points of your practice.  Mission critical points are ones where you take the chance of losing a patient, points where you must take action immediately or the patient is likely to discontinue care.  Unfortunately, these points are also ones that are difficult to discover and handle in a timely manner in reactive systems that require you to search multiple reports just to manage a single day’s activities.

Let’s take no-shows as an example.  What does a no-show really mean to not only your business but to your patient.  If a patient was going in for chemotherapy and they had to miss a visit, would they be waiting for you to call them to reschedule that visit?  Absolutely not.  Would they walk out of chemotherapy forgetting to schedule their next visits?  Or, would they reach the end of their treatment, get their testing done, and not follow-up to get their doctor’s recommendations for the next phase of their care.  Never…it is too important to them.

So, when a patient in your chiropractic practice no-shows for a visit, walks out without a future appointment, or is not excited about their re-exam, what are they telling you?  They are telling you that they don’t value their care.  It is no longer important to them.

With Genesis, you are alerted when these mission critical points, like a patient no-show, occur so that you can take immediate action to preserve the patient relationship.  This is vital to both the health of the patient and the financial health of your practice because according to Harvard Business Review, it costs you five times more to get new patients than it does to retain patients you already have.

Reason # 3 – Eliminates Memory Management

If you are using one of the old reactive types of systems to manage your practice, you are most likely relying on reports to make sure that everything is completed like it should be.  The problem with this, as you know, is that it leaves you searching report after report.  If you wanted to follow up on an insurance claim, you have to go to some aging report, find the claim, and then follow up on it.  That means that you have to probe.  You have to actively go find the work before you can do it.  Then, no one actually knows how much work was supposed to happen for that day, as opposed to how much work did happen.  You may find out that an x-ray reprt that was supposed to be performed wasn’t.  Then, three months later, you find out that a hundred x-rays weren’t done.

This leaves the owner of the practice totally out of control.  It leaves you memory managing every single thing that happens.  It leaves you stressed out when you leave the office, trying to remember if everything was done to make the day successful.  Furthermore, it puts additional stress on your staff and can damage the relationship with your patient.

Genesis eliminates the burden of memory management.  With our proactive chiropractic software, you never have to guess whether or not a task has been done.  You never have to wonder whether a follow-up was completed, a bill sent, or a no-show rescheduled.  With Genesis at work in your practice, when you go home at night, you can leave the office at the office.

It All Boils Down to the Numbers

The benefits Genesis Chiropractic Software offers your practice can all be boiled down to the numbers.  With Genesis, you can not only dramatically improved management of the patient experience, you can also achieve 62% higher collections per visit, 26% better patient retention, and 32% higher documentation compliance.  This means that leveraging Genesis Chiropractic Software in your practice could make 2017 your most profitable year ever, ease the stress of day-to-day management, decrease the burden on your staff, and result in the highest quality care for your patients.